Frequently Asked Questions
Connecting space owners with those who need parking/ storage solutions. We provide the platform - you make the agreement.
MVP Phase Notice: ParknStore is currently in our initial launch phase with manual facilitation. We are not a party to rental agreements between Hosts and Guests. All users are solely responsible for their agreements, compliance with laws, and resolving any disputes.
What is ParknStore? +

ParknStore is currently in our MVP (Minimum Viable Product) launch phase. We're manually connecting space owners ("Hosts") with those needing parking / storage ("Guests") as we build our full automated platform. During this phase, our team personally facilitates introductions and helps coordinate agreements between users.

What does "MVP Phase" mean? +

MVP stands for "Minimum Viable Product." This means we're launching ParknStore in its simplest form to:

  • Validate that our solution meets real user needs
  • Test our processes and systems with a small group of early adopters
  • Gather feedback to improve before building our full automated platform

During this phase, you'll work directly with our team who will personally facilitate connections and payments. This hands-on approach helps us ensure everything works smoothly before scaling up.

Please note: As an MVP user, you might experience occasional manual processes as we refine our systems. We appreciate your patience and feedback!
How does ParknStore make money? +

During our MVP launch phase, we are waiving all service fees to validate our platform and build our community.

For Guests:

The price you agree on with the Host is the price you pay. You will not be charged any additional fees by ParknStore during our MVP phase.

For Hosts:

We are currently charging 0% service fees during our MVP phase. The full amount agreed with your Guest will be disbursed to you (minus only any actual payment processing costs we incur). After launch, we plan to introduce a competitive service fee or base the platform on lead generations for your unused space.

Important: Once we launch our automated platform, ParknStore will introduce service or lead generation fees. Any changes will be prominently communicated in advance to all users.

What is ParknStore's role in the rental? +

ParknStore will facilitate connections on our platform. We do not own, lease, manage, or insure any of the spaces listed on our site. The rental contract is a private agreement between the Host and the Guest. We are not responsible for the condition, safety, or legality of the space, or for any disputes that arise between users.

How do I list my space? +

You can create a listing through our website or app once fully developed. You will need to provide accurate details, including size, location, access instructions, and any specific rules for Guests.

What are my responsibilities as a Host? +

You are solely responsible for:

  • Providing an accurate and truthful description of your space
  • Ensuring your space is safe, legal to rent out, and complies with all local laws
  • Setting clear rules for access, usage, and vehicle restrictions
  • Maintaining appropriate insurance for your property
  • Handling any issues or disputes directly with your Guest
What fees will I pay as a Host? +

During our MVP phase: You pay 0% in service fees. We're waiving all fees to build our community and test our systems. Fees will be clearly displayed before you confirm any booking.

How do I rent a space? +

Browse listings on our website or app once fully developed. When you find a suitable space, you can contact the Host through our platform to ask questions and finalize the booking details.

What are my responsibilities as a Guest? +

You are solely responsible for:

  • Verifying that the space is suitable and meets your needs before you book
  • Making payments to the Host as agreed upon
  • Adhering to all the Host's rules regarding access hours and usage
  • Securing appropriate insurance for your vehicle or stored items
  • Not storing prohibited items (weapons, hazardous materials, etc.)
What items are prohibited from storage? +

Guests may not store the following items in any ParknStore space:

  • Weapons, firearms, ammunition, explosives
  • Hazardous, toxic, or flammable materials
  • Live animals or plants
  • Perishable food items (unless specifically agreed in writing)
  • Cash, securities, or precious metals/stones
  • Illegal or stolen goods
  • Items producing odors or fumes
  • Any items that would void Host's insurance

Storage of prohibited items will result in immediate termination of your account and may lead to legal action.

Does ParknStore provide insurance? +

No. ParknStore does not provide any insurance coverage for stored items, vehicles, or properties. It is the sole responsibility of the Host to insure their property and the sole responsibility of the Guest to insure their belongings or vehicle.

What happens if my items are damaged or stolen? +

ParknStore is not liable for any damage, loss, or theft that occurs before, during, or after a rental period.

Any claims must be handled directly between the Host and Guest, typically through their respective insurance policies. As stated in our Terms of Service, users are solely responsible for securing appropriate insurance for their property and stored items.

Important: ParknStore acts solely as a facilitation platform. We are not a party to the rental agreement and assume no liability for the condition, safety, or security of spaces or items stored within them.
How is my personal information protected? +

We take your privacy seriously. We implement appropriate security measures to protect your personal information, including SSL encryption and secure servers.

We collect information necessary to facilitate your bookings and improve our services. We do not sell your personal information to third parties.

For more details, please see our Privacy Policy.

What activities are prohibited on ParknStore? +

Users must not:

  • List fraudulent, inaccurate, or illegal spaces
  • Harass other users or misrepresent spaces
  • Attempt to bypass ParknStore's fees (e.g., arranging off-platform payments to avoid commissions)
  • Store prohibited items as outlined in our Terms of Service

We reserve the right to suspend or terminate accounts that violate these terms.