1. Introduction
Last Updated: September 21, 2025
Welcome to ParknStore! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform connecting space owners ("Hosts") with those seeking parking and storage solutions ("Guests").
By accessing or using ParknStore.co.nz, you agree to the collection and use of information in accordance with this policy.
Important: Please read this Privacy Policy carefully. If you do not agree with the terms, you may not access our platform.
2. Information We Collect
Personal Information
When you use our services, we may collect:
- Contact information (name, email address, phone number)
- Account credentials
- Payment information
- Identification documents for verification
- Property details for Hosts
Usage Information
We automatically collect certain information when you use our platform:
- Device information (IP address, browser type, device type)
- Usage patterns and preferences
- Location data (with your permission)
- Log data (access times, pages viewed)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and send related information
- To verify your identity and prevent fraud
- To communicate with you about products, services, offers, and events
- To personalize your experience and provide content and offers tailored to your interests
- To monitor and analyze trends, usage, and activities in connection with our services
- To comply with legal obligations and protect our rights
Legal Basis for Processing: We process your personal information based on your consent, our legitimate business interests, the need to perform a contract with you, or compliance with legal obligations.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information.
Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our platform
- Analytical/Performance Cookies: Allow us to recognize and count the number of visitors
- Functionality Cookies: Enable us to personalize content and remember your preferences
- Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed
Managing Cookies
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties who provide services on our behalf (payment processing, data analysis, email delivery, hosting services)
- Business Partners: Trusted third parties who offer products or services we believe may be of interest to you
- Other Users: When you interact with other users through our platform (e.g., Hosts see Guest contact information for confirmed bookings)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
We do not sell your personal information to third parties for their marketing purposes without your explicit consent.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Our Security Measures Include:
- SSL encryption for data transmission
- Secure servers with restricted access
- Regular security assessments and testing
- Employee training on data protection
- Regular backups and disaster recovery procedures
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to request copies of your personal data
- Rectification: The right to request correction of inaccurate information
- Erasure: The right to request deletion of your personal data
- Restriction: The right to request the restriction of processing of your personal data
- Data Portability: The right to request the transfer of your data to another organization
- Objection: The right to object to processing of your personal data
- Withdraw Consent: The right to withdraw consent where we rely on consent to process your personal data
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.
8. Children's Privacy
Our service is not intended for use by children under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We will let you know via email and/or a prominent notice on our service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page.